FAQ Center

Every question, organized by topic.

Answers aggregated from across the site — each one links back to the full context.

Section 01

Platform

What is Samay Cyber Pulse?

Samay Cyber Pulse is an Enterprise Digital Workforce Governance Platform that helps organizations control workforce internet access, improve productivity, and support compliance through policy-driven access governance.

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What is Digital Workforce Governance?

Digital Workforce Governance is the practice of automatically governing enterprise internet access based on business policies, work schedules, and operational requirements — while preserving employee privacy. It replaces manually written, manually enforced acceptable-use policy with automatic, schedule-aware enforcement.

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Is Samay Cyber Pulse an employee monitoring tool?

No. Samay Cyber Pulse is not positioned as employee surveillance or personal monitoring software. It enforces organization-defined internet access policies automatically, without observing message content, calls, or location — governance visibility, not surveillance.

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Is Samay Cyber Pulse a VPN?

No. Samay Cyber Pulse is not a VPN product. Enforcement runs at the DNS layer, not through a VPN-style client that inspects traffic content — see Architecture in the Trust Center for the technical detail.

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Is Samay Cyber Pulse antivirus or endpoint security?

No. Samay Cyber Pulse is not antivirus, endpoint security, traditional Mobile Device Management, or consumer cybersecurity software. It is a Digital Workforce Governance platform focused on policy-driven internet access enforcement.

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How does Samay Cyber Pulse support compliance?

Samay Cyber Pulse supports compliance workflows by automatically enforcing organization-defined internet access policies and generating compliance reports administrators can review or share with stakeholders. It supports compliance efforts — it does not guarantee legal compliance on its own.

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Does Cyber Pulse support Android?

Yes. Cyber Pulse provides an enterprise-ready Android worker application that enables Digital Workforce Governance while preserving employee privacy.

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Does Cyber Pulse support iPhone?

Yes. Cyber Pulse supports iPhone devices using Apple's supported networking technologies and enterprise deployment model.

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Does Samay Cyber Pulse require MDM?

No. It works without Mobile Device Management enrollment or company-owned hardware — enforcement runs on the worker's own device.

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Does it work on personal phones (BYOD)?

Yes. The app runs on the worker's own Android or iPhone device; there's no device ownership requirement.

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Does enforcement apply outside work hours?

No. Enforcement is tied to a worker's assigned shift and pauses automatically during scheduled breaks and off-shift time.

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Section 02

Deployment

What does Android support include?

Full policy enforcement on Android, installed directly from the Google Play Store — no sideloading, no enterprise app store, no root access required.

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What does iPhone support include?

Full policy enforcement on iPhone, installed directly from the Apple App Store — no jailbreak or enterprise provisioning required.

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Do we need to issue devices to workers?

No. Workers install the app themselves on their own device — no company-owned hardware or fleet to manage.

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How long does setup take?

Setup is measured in minutes per worker, not a rollout project — there is no fleet of devices to procure, image, or manage.

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Section 03

Privacy

What data does Cyber Pulse collect?

Only DNS enforcement metadata (domains queried, allowed/blocked, timestamps) and the account/device data needed to operate the Service — never message content, call logs, GPS location, photos, files, or keystrokes.

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Is it DPDP Act 2023 compliant?

Yes — the Service is designed to comply with the Digital Personal Data Protection Act, 2023 from the ground up.

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How is Site Policies different from location tracking?

Site Policies are based entirely on an administrator-assigned attribute, not GPS or real-time location. Cyber Pulse does not request location permission or track device location at any point.

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How is this different from employee monitoring software?

Monitoring software observes and records behavior for later review. Cyber Pulse enforces policy automatically without observing content at all.

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Section 04

Pricing

How much does Samay Cyber Pulse cost?

Pricing depends on workforce size and deployment scope. Contact sales for a quote tailored to your organization.

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Section 05

Architecture

What is the DNS Policy Engine?

It's the technical mechanism that enforces policy decisions at the DNS layer, blocking or allowing access before a connection is made.

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What is multi-tenancy in Cyber Pulse?

It means every customer's enforcement runs on isolated, dedicated infrastructure — never shared compute or shared logs.

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What happens if a device can't reach the policy engine?

Access fails closed by default — enforcement never silently opens up when it loses connection.

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Section 06

Industries

Does this require company-owned devices on the shop floor?

No. It runs on personal devices — no MDM enrollment or company hardware required.

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Does this have any access to patient data or clinical systems?

No. Enforcement is limited to general internet access at the DNS layer and has no access to patient data, clinical applications, or medical devices.

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Can we provide compliance reports to our clients?

Yes. Compliance reports are auto-generated centrally and can be shared with clients as evidence of enforced policy.

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Section 07

Troubleshooting

I'm having trouble with setup or the app — who do I contact?

Contact us directly and we'll help you resolve it.

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Section 08

Policies

What are Shift Policies?

Shift Policies automatically apply internet governance rules based on a worker's assigned work shift, activating when the shift starts and lifting when it ends.

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What are Break Policies?

Break Policies automatically pause internet-usage enforcement during a worker's scheduled break and resume it automatically when the break ends.

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What are Site Policies?

Site Policies apply different internet governance rules based on the organizational site — plant, warehouse, branch, or store — a worker is assigned to.

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What are Department Policies?

Department Policies apply different internet governance rules based on which department — HR, Finance, Operations, Sales, Warehouse — a worker is assigned to.

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